Access Audits

We have qualified and experienced auditors who have a disability and work closely with people with sensory and / or physical disabilities.

Our access audits include both physical access and access to the information you produce. Our comprehensive on-site visit is followed up with a detailed written report giving clear recommendations for improvements, we support you every step of the way in improving access in your business.

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We offer disability and Deaf access audits, disability walk and talk audit, website accessibility audit and mystery shopper service

Disability and Deaf Access Audit

We have qualified and experienced auditors who have a disability and work closely with people with sensory and / or physical disabilities.

Our access audits take the form of a comprehensive on-site visit followed up with a detailed written report giving clear recommendations for improvements to ensure the building / site / open spaces are as compliant as is reasonable with the Disability Discrimination Act 1995 / Equality Act 2010.

We can carry out access audits on spaces such as car parks, reception / meeting areas, training rooms, and toilets.

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Neil undertaking a disabilioty access audit with a Living Options Devon volunteer, they are on a gravel part in the countryside.  Neil has a tape measure and the volunteer is in al all terrain mobility scooter.

Disability Walk and Talk Audit

Our trained Access Auditor (Qualified Centre for Accessible Environments) will visit your site / building and asses it’s accessibility both physical and in signage / information. Our auditor will give advice and recommendations on how to improve access as they move around your site with you. You will get informed reasonable adjustment advice and ways to solve issues to adapting the built environment.

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Living Options Devon volunteer undertaking a walk and talk audit with customer. They are discussing signage on a woodland gravel path.

Website Accessibility Audit

Are you designing a new website for your business? Is the font easy to read? Are the colours and information following best practice guidance? We can help, we are experienced in running website consultations and supporting you in creating an accessible website.

We have a network of services users who we engage with to get their feedback on your website. They rate their experience of accessing your website and provide feedback and highlight what they found good, bad and difficult. We provide you with a detailed report and recommendations.

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Mystery Shopper

We have a bank of mystery shoppers who provide a disabled and Deaf (BSL users) persons user experience of accessing a service, premises or website. We take their feedback and create a report for your recommending improvements for both the built environment and service.

The report will highlight good provision and include staff awareness and attitude. In the past our mystery shoppers have tried out public transport, highstreet shops and heritage sites and beauty spots. They review how easy it is to find information before a visit, access the site and the enjoyment of their visit.

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friendly african americal waitress taking order on notepad from customer

Get in touch

For all inquiries including more information on our training, products, and service and to book an accessible meeting room please contact our HUB hosts.  Alternatively, complete the contact form and one of our friendly HUB hosts will be in touch with you.

We offer bespoke quotes for individual pieces of work, products, and training.  Please get in touch to discuss this with a member of the team.

Did you know Living Options Devon is a charity? We offer a range of support services for disabled people and members of the Deaf community where British Sign Language is their first language.  In booking a meeting room, training session or product with us you are supporting our charity.  All profits go directly to supporting our beneficiaries across the south west of England. More about us.

 

Telephone: 01392 459 222   Email: info@livingoptions.org

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Contact Us

Living Options Devon,
Ground Floor Units 3-4,
Cranmere Court,
Lustleigh Close,
Matford Business Park,
Exeter
EX2 8PW

T: 01392 459 222
E: info@livingoptions.org
SMS: 07856 426 940

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© 2020. Living Options Devon is a Registered Charity (1102489) and Company Limited by Guarantee (4925281)